"We’ve been using GrandView for
five years. Before that, getting the information we wanted to run
the business the way we wanted was becoming increasingly frustrating and cumbersome.
We wrote up a list of information
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“We have a tight client base with
lots of repeat business. We need to keep those clients happy.
GrandView
helps us do that.
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Dave Franczak, president
Engineered Energy Systems
Livingston, New Jersey
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requirements and were ready to develop a system ourselves."
"Then we heard about GrandView.
We did a demo. Not only did GrandView match up very well with our needs, but it
actually gave us more than we anticipated. And it was an already ready-to-go-off-the-shelf
product, with service and support in-place."
"They basically thought of all the things we thought of.
We ordered it."
The information we need when we need it
"A strong feature in GrandView is being able to allow
client access to real-time status logs and data logs of their projects."
"Before GrandView, we were bogged down trying to get the
information we needed. We could only see monthly costs, and only with lots of effort.
We used Excel to track projects, then a database for job information, then our accounting
system for purchasing and invoicing."
"Still, we simply were not getting the information we
needed when we needed it. We had no forecasting ability. As we grew, our system
generated more and more overhead."
"Now we have all three—tracking, job information and job
costs—working together."
"GrandView gives us real time access to current job status,
the ability to accurately look at up-to-the-minute job costs, plus many other features:
order entry, purchase orders, time tracking and so on. We can see were we are for
the project, day, week, month or year and the business as a whole. Plus GrandView
is highly customizable."
Instant access to answers
"I call GrandView professional business management software.
Some companies use it for project status, others for client access. We do both and
more. We rely on its reporting and project tracking to understand exactly the costs
on everything going into a job."
"It’s made a word of difference. When a client calls with
a question, frequently they are in a meeting. They want you to be able to answer
all of their questions right then. Before GrandView, we couldn’t do that. Now we
can."
"We’re 15 people. Most of our clients are in the tri-state
area, but we serve a much larger region, from the Northeast to the Midwest to the
Caribbean. Our focus is on industrial controls for building systems for pharmaceutical,
chemical, manufacturing, food and beverage and utilities."
Ease of use, reporting, collaboration
"We do lots of energy management systems, industrial controls,
chiller control, boiler control, clean rooms. GrandView is easy to use in the office
and from remote locations. It has excellent reporting capabilities, and those reports
show you up-to-the minute data. With it, we can have a virtual project meeting without
having to have everybody in the same place."
"GrandView meets all the criteria our spec said EES’ professional
services automation system had to meet—plus the needs we wanted to meet. And then
it just keeps on going to exceed our expectations."
What is it?
"GrandView is an integrated operations, management and
communications system engineered for value-added service providers
by a value-added service provider. It’s business management software for
project enterprises—any organization performing multiple custom projects for one
or more clients."
"With GrandView, you can regain control of your business,
keep track of everything that’s going on in your projects and greatly improve team
and client communications."
Answer their—and your—questions now
"The heart of GrandView is its real-time project information
library, where you can store and share relevant information on all your projects
with employees, subcontractors, clients and anyone else you permit. With it, you
can store, view and use information on daily operations like time reporting, purchasing,
proposals, jobs, orders, costing, invoicing, personnel management and more. Anything
that’s relevant to what you do."
"Once your real-time project information is in GrandView,
you can do things with it. Like instantly answer operational questions, forecast
cash flow and staffing levels, analyze projects and regain control of your company’s
performance. Or quickly answer client questions about project costs or daily or
hourly progress. You can even aggregate information by client, employee, division
or office."
Give clients direct access to their projects
"What makes Grand View especially powerful is how easily
you can share project information with clients. You can even allow them to add documents,
comments, drawings and other materials. Through secure access from a web browser,
they can see for themselves how their project or projects are coming, whenever they
want to know."
"Instead of clients feeling like they’re always in the
dark, you let them see the light of day, day after day."
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