The Actions module is like the GrandView Inbox - it includes a count of all the items requiring your attention with links to handle those items. One of the key new features of the Actions module is the ability to acknowledge alarms, alerts, and overdue tasks. Although alarms and tasks can be acknowledged to remove them from the Actions module, they are still available for easy access from the Alarms and Tasks tabs. A count of the total outstanding alarms and tasks are displayed in these tabs.
In the past, alarms were calculated dynamically which could slow down access to the dashboard. In order to maintain performance of the dashboard and provide a method to acknowledge alarm conditions, an alarm calculation engine was developed to periodically generate user-based alarms in a background service. This also sets the stage for allowing new alarms that may have been too process intensive in the old dashboard. Other features of the Actions module include the ability to centrally acknowledge logs across projects and contacts. This capability gives you the ability to read and acknowledge/respond to status logs all in one place without drilling down into many different projects and contacts.
Dave Heater
GrandView Business Solutions Developer